ProjectsAbout

Hi

I’m guided by a persistent curiosity about how the world’s people, products, and systems work. Through UX I explore all three and, fuelled by logic and insight, address human needs with elegant design underpinned by a distinct, commercial mindset.

From leading projects for startups and established brands, I’ve helped define user-led solutions spanning a variety of interfaces, platforms, and industries. I'm inspired by working with talented colleagues and multi-disciplinary teams, and love drawing upon a diverse skillset to help spark creative problem-solving and seamless collaboration.

My aim is simply to keep learning, ideally working on emerging technologies that enable society to have a healthier relationship with our devices, our planet, and each other.

Personal interests include music, travel, sustainability, clean tech, writing, scuba diving, kickboxing, hiking, and surfing.
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Experience

Jan 2023 — present
Senior UX Designer (contract)
| BCG X | London

Responsible for championing behavioural science and sharing the latest UX trends across the wider OLIVER agency group, whilst helping accelerating the Dare team’s transition into agile workflows, and promoting Figma as the primary design tool. Client projects including Legal & General, Diageo & Ford.

Jun 2022 — Dec 2022
Senior UX Designer
| Dare Digital (OLIVER Group) | London

Responsible for championing behavioural science and sharing the latest UX trends across the wider OLIVER agency group, whilst helping accelerating the Dare team’s transition into agile workflows, and promoting Figma as the primary design tool. Client projects including Legal & General, Diageo & Ford.

Feb 2020 — Jun 2022
UX Designer
| Matter of Form | London

As a practitioner, manager and mentor I led the UX research and design on client projects from pitch through to delivery. Enjoying close collaboration with strategists, visual designers and copywriters, I steered various internal initiatives including building a boilerplate agency design system, writing industry thought pieces, and developing concept projects with a focus on emerging platforms. Client projects included Belmond, Stylus and Ampersand Health.

Nov 2019 — July 2021
Experience Director
| HotPatch | London

Challenging the traditional concept of a static work place, HotPatch's marketplace provides flexibility to a fast-moving, modern workforce. As part of the founding team I defined the MVP feature set, helping to take the platform through two rounds of investment.

Aug 2019 — Present
UX Consultant
| JDUX Studio | London

Providing UX research, design and digital strategy with a focus on start-up businesses.

View CV / resumè

Skills & Tools

01
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research

Workshop facilitationPlatform auditsStakeholder & user interviewsJourney mappingTask flowsUsability testingScript & survey writingMiroFigJamLookbackHotjarGoogle Analytics
02
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Design

WireframingRapid prototypingDesign systemsAgile & waterfall methodologiesUI fundamentalsInteraction designInformation architectureService blueprintsFigma (expert)SketchAdobe XDAxureWebflow
03
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Commercial

Project scopingProduct demosWriting thought piecesMentoringTeam managementCROStakeholder managementPitch deck creationSales strategyKeynoteGoogle SuiteOffice 365
Interested?

Let's work together

Email me
Quote of the week

“The little things? The little moments? They aren't little.”

- John Zabat-Zinn

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ProjectsAbout
get in touch
Based in London
jackdonovan.ux@gmail.com
+44 7919 152 749
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