ProjectsAbout
I have a relentless curiosity about how the world’s people, products, and systems work. Through UX I explore all three and, fuelled by logic and insight, address human needs with elegant design underpinned by a distinct, commercial mindset.

From leading projects for startups and established brands, I’ve helped define user-led solutions spanning a variety of interfaces, platforms, and industries. Inspired by working with talented colleagues and multi-disciplinary teams, I love drawing upon a diverse skillset to help spark creative problem-solving and seamless collaboration.

My aim is simply to keep learning, ideally working on emerging technologies that promote a healthier relationship with our devices, our planet, and one another.

Personal interests include music, travel, sustainability, clean tech, writing, scuba diving, kickboxing, hiking, and surfing.
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Experience

Jan 2023 — Jul 2023
Senior UX Designer
| BCG X | London

Responsible for championing behavioural science and sharing the latest UX trends across the wider OLIVER agency group, whilst helping accelerating the Dare team’s transition into agile workflows, and promoting Figma as the primary design tool. Client projects including Legal & General, Diageo & Ford.

Jun 2022 — Dec 2022
Senior UX Designer
| Dare Digital (OLIVER Group) | London

Responsible for championing behavioural science and sharing the latest UX trends across the wider OLIVER agency group, whilst helping accelerating the Dare team’s transition into agile workflows, and promoting Figma as the primary design tool. Client projects including Legal & General, Diageo & Ford.

Feb 2020 — Jun 2022
UX Designer
| Matter of Form | London

As a practitioner, manager and mentor I led the UX research and design on client projects from pitch through to delivery. Enjoying close collaboration with strategists, visual designers and copywriters, I steered various internal initiatives including building a boilerplate agency design system, writing industry thought pieces, and developing concept projects with a focus on emerging platforms. Client projects included Belmond, Stylus and Ampersand Health.

Nov 2019 — July 2021
Experience Director
| HotPatch | London

Challenging the traditional concept of a static work place, HotPatch's marketplace provides flexibility to a fast-moving, modern workforce. As part of the founding team I defined the MVP feature set, helping to take the platform through two rounds of investment.

Aug 2019 — Present
UX Consultant
| JDUX Studio | London

Providing UX research, design and digital strategy with a focus on start-up businesses.

View CV / resumè

Skills & Tools

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research

Workshop facilitationPlatform auditsStakeholder & user interviewsJourney mappingTask flowsUsability testingScript & survey writingMiroFigJamDovetailLookbackHotjarGoogle Analytics
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Design

UX/UIWireframingRapid prototypingDesign systemsContent strategyAgile & WaterfallInformation architectureService blueprintsFigma (expert)SketchAdobe XDWebflow
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Commercial

Project scopingProduct demosWriting thought piecesMentoringTeam managementCROStakeholder managementPitch deck creationSales strategySlackKeynoteGoogle SuiteLinearNotion
Interested?

Let's work together

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Quote of the moment

“Those in power write the history, while those who suffer write the songs.”

- Frank Harte

content
ProjectsAbout
get in touch
Based in London
jackdonovan.ux@gmail.com
+44 7919 152 749
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